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Customer Service

    Utah Transit Authority provides Customer Service assistance in languages other than English. If you, or someone you know would like assistance, please call 801-743-3882.

    The following languages may be available during business hours:
    Spanish
    French
    Tongan
    Vietnamese
    Chinese

    A Note Regarding Personal Information
    UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service Department either electronically or telephonically. Any such comments received will be used for internal UTA purposes only. Incoming Customer Service comments are subject to the provisions of the Governmental Records Access and Management Act. As such, UTA will release any personally identifiable information only as required by law.
    Downtown Salt Lake City Main Office
    669 W 200 S
    Salt Lake City, Utah 84101
    (801) 262-5626
    *Corporate Office

    Downtown Salt Lake City
    Customer Service Lost & Found
    511 West 200 South
    Salt Lake CIty, Utah 84101
    (801) 287-4664
    *Customer Service Location
    *Lost & Found (hours: Monday - Friday: 7:00am - 6:00pm)

    Meadowbrook Office
    3600 S 700 W
    Salt Lake City, Utah 84119
    (801) 262-5626
    *Customer Service Location (hours: Monday - Friday: 8:30am - 5:00pm)

    Timpanogos Transit Center
    1145 S 750 E
    Orem, Utah 84097
    (801) 227-8923
    *Corporate Office
    *Customer Service Location
    *Lost & Found (hours: Monday - Friday: 7:00am - 6:00pm)

    Ogden Transit Center
    2393 Wall Ave.
    Ogden, Utah
    (801) 626-1207
    *Corporate Office
    *Customer Service Location
    *Lost & Found (hours: Monday - Friday: 7:00am - 6:00pm)
    Customer Service / General Inquiries:
    Salt Lake Area: (801) RIDE-UTA (743-3882)
    In State Toll Free: 1-888- RIDE-UTA (743-3882)
    Outside of Utah: 801-RIDE-UTA (743-3882)
    Hours: Monday - Friday - 6 A.M. - 7 P.M. Saturday 8:30 A.M. - 5 P.M. Closed Sunday.

    Guaranteed Ride Home: (ECO Pass Holders Only)
    Bus-Home (801) 287-4663

    Transit Public Safety: (801) 287-EYES (3937) 

    Paratransit: (801) 287-7433
    For cancellations call: (801) 287-7433

    Rideshare:
    Salt Lake Area: (801) RIDE-UTA (743-3882)
    In State Toll Free: 1-888- RIDE-UTA (743-3882)
    Outside of Utah: 801-RIDE-UTA (743-3882)

    Lost and Found:
    Salt Lake - (801) 287-4664. 7:00 A.M. - 6 P.M.
    Ogden - (801) 626-1207. 7 A.M. - 6 P.M
    Utah County - (801) 227-8923. 7 A.M. - 6 P.M.

    TDD: Relay Service 711 (see note below)

    Corporate Offices:
    Main Office (Salt Lake City): (801) 262-5626
    Timpanogos Transit Center: (801) 227-8923
    Ogden Transit Center: (801) 626-1207

    Customer Support:
    Salt Lake- (801) 287-2667
    Ogden- (801) 626-1207; 1-877-882-0200
    Orem/Provo- 1-877-882-0200
    Spanish (Bus Info): (801) 287-4660

    Please note: UTA's dedicated TDD number (287-4657) has been discontinued. If you are deaf or hearing impaired and use either a teletypewriter (TTY) or computer equipment with TTY capability to place your telephone calls, dial 711 (Relay Utah) then give the Relay operator the number for UTA: 743-3882. Calls are also accepted using the video relay services, if you have equipment available.
                                                                       Buses

    On weekdays, most buses run from approximately 6:00 A.M. until 7:00 P.M. Many buses continue to run from 7:00 P.M. to midnight.

    Saturday service runs from approximately 7:00 A.M. until 7:00 P.M. Many buses continue to run from 7:00 P.M. to midnight.

    Sunday service has limited regular routes and most run from approximately 9:00 A.M. until 6:00 P.M.

    Ski service only runs during ski season and runs Sunday through Saturday.

    For specific route and schedule information, click here

                                                                        TRAX

    TRAX schedules vary depending upon each route as well as the day of the week. For specific route information visit the rail schedules section of the site, here

                                                                  FrontRunner

    On weekdays, FrontRunner operates from approximately 3:30 A.M. until 12:00 A.M. Please click here for specific times.

    On Saturdays, FrontRunner operates from approximately 7:00 A.M. until 12:00 A.M. Please click here for specific times.

    There is no FrontRunner service on Sunday.

    UTA's office hours
     
    Meadowbrook Office
    3600 South 700 West, Salt Lake
    8:30 A.M. - 5 P.M. Monday - Friday 

    Downtown Salt Lake City Main Office
    200 South 669 West, Salt Lake
    8 A.M. - 5 P.M. Monday - Friday

    Downtown Salt Lake City
    Customer Service Lost & Found

    511 West 200 South
    SLC, Ut 84101
    7:00AM - 6:00 PM Monday - Friday

    Timpanogos Transit Center
    1145 South 750 East, Orem
    7 A.M. - 6 P.M. Monday - Friday

    Ogden Transit Center
    2393 Wall Ave, Ogden
    7 A.M. - 6 P.M. Monday - Friday
    La Autoridad de transito de Utah provee servicio de cliente en idiomas mas que el Ingles. Si se necesita ayuda, por favor de llamar 1-888-RIDE-UTA. Se ofrece el horario siguiente come guia. El horario puede variar dependiendo de vacaciones, enfermedad, o cambios adminstrativos.