UTA announced today it will soon debut a new fare payment card anticipated to provide greater convenience to its cash-paying riders.Â Named FAREPAY, the card will allow customers to simply purchase a fare card, load it with cash and use it to tap on and off any bus or train on the system, including the Sugar House streetcar when it opens in December. With FAREPAY, thereâ€™s no need to wait in line at a ticket vending machine or find exact change for fare. The cards never expire or lose their value and can be easily reloaded with additional funds.
When can I buy my FAREPAY card?
UTA plans to release the FAREPAY card later this fall. Weâ€™ll be posting updates on UTAâ€™s website, Facebook page and Twitter feed, so follow us on social media for more FAREPAY information.
Where can I get a FAREPAY card?
FAREPAY cards will be available online at www.rideuta.com, at UTA customer service centers and select retailers. There is a one-time $3 activation fee to purchase a FAREPAY card, which can then be loaded with any amount between $5 and $500. FAREPAY cards can be reloaded online, at customer service centers or at participating retailers.
How does FAREPAY work?
Once youâ€™ve purchased your FAREPAY card and loaded it with money, youâ€™re ready to ride. Just tap your card on the card reader when boarding and exiting UTA buses and trains. The cost of your ride will automatically be deducted from the value on your FAREPAY card.
Donâ€™t forget to tap off when exiting the system or transferring between lines. FAREPAY cards, like other forms of payment, allow for a free two-hour transfer window between modes of transportation. If you donâ€™t tap off, you could be charged for transfers or for the full length of a FrontRunner trip. You donâ€™t need to tap on and off when transferring between TRAX lines.
What happens if I lose my FAREPAY card?
You can register your FAREPAY card online to protect yourself against loss or theft. Creating an online account also allows you to check your balance, easily add more money to your card, or sign up for automatic reloads from a debit, credit or bank account.
I usually purchase a monthly pass. Is FAREPAY right for me?
Monthly passes are designed to provide a benefit for frequent riders. If you ride occasionally, FAREPAY can give you the convenience of a monthly pass without losing its value at the end of the month.
Where can the FAREPAY card be used?
FAREPAY can be used on FrontRunner, TRAX, fixed-route and flex buses, and on the Sugar House streetcar when it opens in December. FAREPAY cards cannot be used on paratransit services, which arenâ€™t equipped with electronic card readers.