UTA is partnering with ABBG, GOAL, and 33 partner transit agencies to conduct a North American bus and light rail survey. Beginning Monday, March 28 through May 1, we are surveying UTA customers about availability, accessibility, ease-of-use, reliability, comfort, and safety. The surveys will provide information on how UTA compares to other agencies in North America. Please take one or both surveys by clicking the links below:

GOAL Light Rail Survey

The Benchmarking Group of North American Light Rail Systems (GOAL) is a forum for light rail agencies in North America to benchmark performance, learn from each other by comparing performance, sharing experiences, and identifying best practices.

ABBG Bus Survey

The American Bus Benchmarking Group (ABBG) provides a confidential forum for mid-sized bus organizations in North America to learn from each other by comparing performance, sharing experiences, and identifying best practices.


Partner Transit Agencies

  • Capital Metropolitan Transportation Authority (Capital Metro, Austin, TX)
  • Clark County Public Transportation Benefit Area (C-TRAN, Vancouver, WA)
  • Niagara Frontier Transportation Authority (NFTA Metro, Buffalo, NY)
  • Charlotte Area Transit System (CATS, Charlotte, NC)
  • Pace Suburban Bus (Pace, Chicago / Arlington Heights, IL)
  • Greater Cleveland Regional Transit Authority (GCRTA, Cleveland, OH)
  • Greater Dayton Regional Transit Authority (RTA, Dayton, OH)
  • Des Moines Area Regional Transit Authority (DART, Des Moines, IA)
  • Lane Transit District (LTD, Eugene, OR)
  • Flint Mass Transportation Authority (MTA, Flint, MI)
  • Trinity Metro (Fort Worth, TX)
  • Foothill Transit (San Gabriel, LA County, CA)
  • Hampton Roads Transit (HRT, Hampton Roads, VA)
  • Jacksonville Transportation Authority (JTA, Jacksonville, FL)
  • Kansas City Area Transportation Authority (KCATA, Kansas City, MO)
  • Milwaukee County Transit System (MCTS, Milwaukee, WI)
  • Orange County Transportation Authority (OCTA, Orange County, CA)
  • Rhode Island Public Transit Authority (RIPTA, Providence, RI)
  • Regional Transit Service (RTS, Rochester, NY)
  • Pinellas Suncoast Transit Authority (PSTA, St. Petersburg, FL)
  • Omnitrans (San Bernardino, CA)
  • Spokane Transit Authority (STA, Spokane, WA)
  • San Joaquin Regional Transit District (RTD, Stockton, CA)
  • Maryland Transit Administration (MTA Maryland, Baltimore)
  • Calgary Transit (CTrain, Calgary)
  • Dallas Area Rapid Transit (DART, Dallas)
  • Edmonton Transit Service (ETS, Edmonton)
  • Ottawa-Carleton Transportation Commission (OCTranspo, Ottawa)
  • Pittsburgh PAAC (The T, Pittsburgh)
  • Tri-County Metropolitan Transportation District (TriMet, Portland)
  • San Diego Metropolitan Transit System (MTS, San Diego)
  • Sound Transit (ST, Seattle)
  • Toronto Transit Commission (TTC, Toronto)

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